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FAQs

Where can I purchase Willow + Mae teething necklaces?

Our necklaces are available for purchase directly on our product page and from Amazon.


Do you offer custom items – lengths, colors, styles, etc?

Yes we do! Check out our Custom Design page for details. We are always on the lookout for a new style- and you get to name your creations too!


How do you clean the necklaces?

Simply wash with soap and water (or just water if you prefer) for a quick clean. You can also put it on the top rack of your dishwasher for a deep clean.


Can you get it cold for better teething relief?

These beads are 100% food grade silicone and are refrigerator/freezer safe. Simply pop them in for an hour or so to get them nice and cool for some extra teething relief for your little one.


Why don’t you “safety knot” your beads?

There are several reasons there are no knots on your necklace. First, with the safety clasp in the back, it is almost impossible to break the strand before the clasp comes loose, so the odds of your necklace breaking and tiny beads falling everywhere are extremely low. Also, even one bead (as is the case for “safety knotted” necklaces) can pose a choking hazard, which is why these necklaces are to be worn by mommies and never to be left with a baby unsupervised. Finally, having the beads loose is another way your child can play with them. Our toddlers love to slide the beads up and down the string while I’m wearing them.


How do I keep the beads from sliding all around?

If you decide you would like to keep the beads from moving on your necklace, simply tie a knot at the end of each side of beads to prevent movement.


Why don’t the beads continue all the way around the cord?

Most of the feedback we received said that when the beads go behind your neck, they catch and pull the small hairs there and no mama needs something else pulling their hair.


What makes you unique among the other teething necklace brands?

We hope our customer service and small business mentality will win you over. Come check out our Facebook page to give us your feedback and help us design our next creation. We want to hear from you to know what colors you like best. All of our products are designed with you, the customer, in mind and we value your opinions. Thanks for helping us grow!